In this quick first video of a three part series, I discuss the first step you need to take in order to have amazing retention.

This routing has become sacred. I do it every morning and would not go a day without doing it.

There are many things we come to tolerate over time in our practices that affect the level of success we get to achieve. One of these things is patients chronically missing appointments. Here is one of the best scripts to use with these patients!

Sometimes we tend to complicate things and make things more difficult than what they really are. When it comes to a regular patient visit, what do you tell them? What do they expect you to tell them? We need have an impactful conversation that will influence the patient to continue to move forward in their care.

A simple call after the first adjustment. Watch this short video and discover how a very simple gesture and script can go a long way in creating a lifetime patient!

Retention is a crucial part of growing the practice of your dreams and is an art that can definitely be mastered. In this blog, I discuss one of the easiest techniques you can use in order to improve your retention!

Are you constantly looking for new patients to replace the existing ones that are leaving your practice? In this blog, I discuss the importance of retention and the role it plays in practice success and life balance.

While there are many ways to grow your practice, some require more time, energy and money than others. One of the best, most effective ways to grow your practice is by keeping the patients you already have. You will agree with me that it is much cheaper to keep an existing patient than get a new one. 

What do you do and say when patients tell you they want to take a break from chiropractic? What is your emotional state and what conversation will your patients remember from their last visit? In this blog, I share valuable insight and suggestions on how to address this.